Turn every sale into loyalty
Reward repeat customers and grow your business with a digital loyalty program you run from your phone. No paper cards, no extra hardware and no app of your own to build.
Bring customers back
Winning a new customer is widely estimated to cost five to seven times more than keeping one. A loyalty program gives regulars a reason to return.
Get discovered
Your store is listed in an app that customers already use for other local businesses, with your offers and rewards shown to people nearby.
Know your regulars
Paper cards tell you nothing. HamroPoints shows who visits, how often, what they redeem and who has not been back in a while.
12 ways to reward your customers
Pick the programs that fit your business, set your own rules, and run several at once. Pause, schedule or end any of them whenever you like. Not sure where to start? Read the growth guide for your industry.
Stamp card
Buy 7, get the 8th free. The classic punch card, digital.
Purchase based
Points per rupee or a percentage of the bill, e.g. 10 points per Rs 100.
Visit based
Reward frequency, e.g. visit 5 times this month for a free item.
Welcome bonus
Bonus points on sign-up or a discount on the first purchase.
Event based
Double points for Dashain, Tihar, birthdays or your store's anniversary.
Behaviour based
Points for referring a friend or taking part in a challenge.
Fixed discount
A standing percentage discount for your loyal customers.
Daily check-in
Small daily rewards that build a habit, with streak bonuses.
Gamified rewards
Spin-the-wheel and scratch-card style bonuses that add some fun.
Social media
Points for following, tagging or sharing your business online.
Personalised rewards
Special treats for birthdays, anniversaries and loyalty milestones.
Survey and feedback
Reward reviews, surveys and feedback forms, and learn what to improve.
One scan does it all
Scan the customer's QR code with your phone and choose what to do. It takes seconds, even at the busiest hour.
- Enter the bill amount and the right points are given automatically
- Add a stamp to the customer's card
- Redeem a voucher and mark it used
- Works however the customer pays: cash, card or wallet
Reach the right customers
Publish offers that show up in the app, and send push notifications to exactly the people you want.
- Create, schedule, publish or hide offers and promotions
- Send messages to all, new, active or lapsed customers, or by tier
- Schedule a message for later, or cancel it before it goes out
- Win back customers who have not visited in a while
Run it together, see it all
Add your staff, decide what each person can do, and keep an eye on how your program is doing.
- Owner and staff roles, with permissions for scanning, promotions, staff and analytics
- Today's activity, top customers and every transaction in one place
- Customer profiles with tier, history and manual point adjustments
- Approve reward claims and read customer reviews
Marketing that runs itself
Set the rules once. HamroPoints keeps applying them every day, for every customer, while you run your business.
Birthday gifts
Every customer gets a birthday voucher from your store, automatically.
Win back lapsed customers
A "we miss you" discount goes to anyone who hasn't visited in the number of days you choose.
Festival bonuses
Double points for Dashain, Tihar or your sale week, on the dates you pick.
Membership anniversaries
Bonus points every year on the day a customer joined.
Lucky draws
Visits enter customers into a draw, and winners are picked at the end of each period.
Referral rewards
Customers share their code, and both people are rewarded when the friend joins.
Why not paper cards, or your own app?
| Paper punch card | Your own branded app | HamroPoints | |
|---|---|---|---|
| Cost to start | Printing | High: design, build and upkeep | Use the app you already have |
| Reward types | Stamps only | Whatever you pay to build | 12 program types |
| Customers find you | No | Only people who know your brand | Listed alongside other local stores |
| Know your customers | No | Yes | Yes, with tiers and history |
| Message customers | No | Yes | Yes, by segment, with scheduling |
| Lost or forgotten cards | Often | Rare | Never: it lives on their phone |
Live in an afternoon
All you need is a smartphone.
Download the app
Get HamroPoints from Google Play or the App Store and create your account.
Create your business
Add your business name, category, logo and details from your account.
Set up a program
Pick a program type and your rule, like 10 points for every Rs 100.
Start scanning
Scan customers at the counter. Add staff when you are ready.
Questions from business owners
Do I need special hardware?
No. You and your staff use the HamroPoints app on an ordinary Android phone or iPhone to scan customers' QR codes.
How much does HamroPoints cost for a business?
Please contact us for current plans for your business.
Can I run more than one program at a time?
Yes. For example, a stamp card for coffee, points on every bill and a festival bonus can all run together. You can schedule, pause and end each one separately.
Can my staff use it without seeing everything?
Yes. The owner adds staff and chooses what each person can do: scan and QR, promotions, managing staff, or analytics.
Does it work with eSewa, Khalti or Fonepay?
HamroPoints does not take payments. Customers pay you the way they always do, and you record the purchase by scanning their QR, so they earn the same however they pay.
Ready to reward your regulars?
Download the app to set up your business, or write to us and we will help you get started.